Frequently Asked Questions

  1. Do you ship outside the UAE?

Not yet.

  1. I wish to purchase your product but I want it in a different color or size than available

Please call or WhatsApp us at +971 56 8877 622 or email us at support@choufani.com and a member of our team will coordinate your customized order for you.

  1. I am not satisfied with my order. What do I do?

In case your order was not delivered as you would have expected, please contact us immediately. If the dissatisfaction is the result of a faulty product, Choufani is liable for any repairs or exchange.

  1. I wish to return my product.

Refunds are not permitted.