Orders & Returns

ORDERS & RETURNS

Can I cancel an order if I change my mind?

You can cancel your order within 2 hours after placing that order. Simply contact us and we will cancel your order and refund you.

Can I return my order?

Choufani follows a no return policy. In case the item received is not as described we will take full responsibility. In case you are not satisfied with your order, please contact us.

What if my order is damaged when it arrives?

Within 24 hours of receiving the products purchased, all items must be opened and checked by the customer. If this does not happen Choufani cannot be liable for any damage, and order isn't eligible for return. In case item is damaged, please contact us and we will inform you of the next steps.